Quality Management

ISO/TS 16949:2009 – The quality seal of approval

Our customers, in and out of the automobile industry, continue to demand higher and higher standards of product quality, productivity, and cost competitiveness. The new ISO/TS 16949 quality management system will allow us to fulfill these requirements with even greater efficiency and further boost our performance. Of course, customer satisfaction is always the first priority.

Standard ISO/TS 16949 brings together many automotive industry quality standards and is the first worldwide valid certification standard for quality management systems, used in particular by the suppliers of the automotive industry and their sub suppliers. It is based on the requirements of standard ISO 9001. Framo Morat is certified according to ISO 9001 since 1996.
We closely adhere to the following Quality Management principles:

  • Continuous improvement
  • Customer-focussed organisation
  • Management with goals
  • Orientate the processes on the goals
  • Involvement of the employees
  • Mutually beneficial supplier relationships
  • Data-based decision-making
  • Process orientation